Strategic Management Practices and Performance of Non-Teaching Staff of State-Owned Universities in South East, Nigeria

• Post by: airjournals
• August 21, 2023
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Authored By Udeh, Ifeyinwa Ebere

The study evaluated the strategic management practices and performance of non-teaching staff of state owned universities in south east, Nigeria. The specific objectives were to; examine the relationship between leadership and the quality of service, evaluate the relationship between assigning budgets and the punctuality, and determine the relationship between communication and the output of non-academic staff of State Owned Universities. The population of the study was three thousand two hundred and fifty (3250) which consists of non-academic staff both male and female of different carders in the five (5) universities.  The study used the survey approach and stratified random sampling. The primary source was the administration of questionnaire.  The adequate sample size of 347 was determined using Freund and William’s statistic formula. 319 staff returned the questionnaire and accurately filled. The study was based on the strategic management practices and performance of State Owned Universities. That gave 92 percent response rate. Data was presented and analyzed by mean score (3.0 and above agreed while below 3.0 disagreed) and standard deviation using Sprint Likert Scale. The hypotheses were analyzed using   Pearson coefficient correlation (r) statistics tool. The findings indicated that there was positive significant relationship between leadership and the quality of service ( r= .472 <.814, p>.05).  There was positive significant relationship between assigning budgets and the punctuality ( r= .618 <.858, p>.05). There was positive significant relationship between communication and the output of non-academic staff of State Owned Universities ( r=.385 <.705, p>.05). The study concluded that environmental scanning, operational planning and strategic implementation had positive significant relationship with the quality of service, the punctuality and the output of non-academic staff of State Owned Universities. The study recommended among others that concerted efforts should be made by government and managers of universities to ensure proper environmental scanning to have effective performance of the duties of non-academic staff.

ABSTRACT

Keywords: Strategic Management Practices; Performance of Non-Teaching Staff; State-Owned Universities; South East Nigeria